Reviews

Fails to answer calls, no response to texts either.

Secur care is a great place to keep your stuff! Great customer service too

Brandi is the best! She goes above and beyond! The facilities are nice and clean and well kept. But Brandi is the reason I use this facility!

Great service.

This is a nice little storage unit. The units I've seen are fine. No issues with any items stored there. As well, they do have a complimentary dumpster you can use to dispose of things when cleaning out your unit. There are some businesses that use these units, so keep in mind there are workers for different companies preparing their vehicles sometimes. This has never caused me a problem. All staff and customers have all been pleasant. The grounds are kept clean and dumpster emptied regularly. The only complaint I have is that there have been times I haven't been able to access inside due to the gate not functioning properly. Sometimes, things happen and I don't blame anyone for this. It's happened infrequently, and usually addressed quickly. However, when it's happened, it's been a huge inconvenience. Aside from that one thing, I've been satisfied. Overall, I would recommend this storage facility.

Clean

Excellent storage facility, very convenient location on Oleander Drive. Lots of space in a climate controlled unit, we utilized a space after hurricane Florence. The staff is WONDERFUL, very friendly and accommodating. I highly recommend this storage facility to anyone!

Such a friendly staff and clean building!

Very friendly staff, extremely clean facilities and lots of cameras!

Great facility and location. The process was simple and fast. The facility is clean and very easy to get to. One of the best storage facilities in town. We have rented from other places, but this one is the most convenient and easy. Julie was great to work with.

Absolutely the best experience dealing with Julie/Manager at Oleander Self Storage II!! I cannot say enough good things about my first time experience renting a storage unit. The price was excellent and the unit is brand new and so convenient to my home. I highly recommend this facility and Julie!!

Great staff. Always polite. I have had no issues with them and my storage needs. Pretty good price especially for temperature control. Units are easy to access and hallways are large enough to get most objects around the corners. The main entrance doors are about regular size. So some objects like very large sofas may have a hard time fitting through. A larger door possibly located somewhere on the building would have been nice, but not necessarily required. None of my items required a larger door so I have no personal complaints about the door size. The hallways and property in general have been spotless every time I've gone to my unit. So it's a very clean place free of any pests in my experience.

I highly recommend!! I was very pleased with the help this company offered me. It was my first time renting an unit and Julie was very kind and sweet, she did not mind showing me around and took me to my own unit. Thank you very much!!!

Just moved into a unit this month - the signup process with easy & quick. Julie, the manager, is extremely friendly and helpful in getting your setup for access to a unit. The facility is new and very clean - and the location is very convenient. Although Oleander is a busy street, I have had no issues with getting in and out of the facility entrance. Would definitely recommend to anyone looking for a storage unit!

Very clean and easy to access. Everyone is very friendly and takes care of any problems we may have. Perfect location for UNCW students to store things for the summer!

Excellent experience with this facility. It is well maintained, secure, had easy access and clean. Julie is an outstanding manager and extremely accommodating and helpful. I highly recommend this facility.

Great establishment with easy in and out access and clean units. I have had many storage units over the years throughout Brunswick & New Hanover County and Oleander Storage 2 has been the most professional company that I done business with thus far. Julie was very accommodating in helping us make our choice.

Wonderful location, price, and helpful staff, make this a great place to use for your storage needs.

The units are well built, easy to access, secure, and always clean. I have had storage units in other facilities and as a real estate broker for 24 years here have heard many reviews of other locations from clients but this is the best one I have seen. Julie, the manager is very friendly and so incredibly helpful. I highly recommend this facility to my friends and clients!

Outstanding facility with many amenities. Easy In - Easy Out on Oleander Drive. Rent is better than other Wilmington area storage places. Room to turn a trailer around. Climate Control System worked perfectly during the past winter and on the few days it has been in the 80’s the building was cool. Julie the manager is remarkable. She made sure I got the unit I requested and was very helpful. Having used other storage facilities in the area I find Julie and Oleander Storage II hands down the BEST in this area.

What more can I say than PERFECTION! These units are in a prime location, crisp & clean, pricing is competitive and their customer service is 5 Star all the way. This has been one of the easiest storage unit experiences of my life. I ended up getting 2 units instead of just one with them. Thanks Julie for the amazingly prompt service and flexibility to work around my schedule to get everything setup. I’m HOOKED!!

Such great people to rent with! Very personable staff- especially Julie, she was great! The units were clean & oleander self storage is in a great location!

Oleander Self Storage is the type of place you can entrust your belongings to. It is clean and has customer service with a smile!

Great customer service, extremely helpful! Awesome facility! Will only use them in the future.

Very clean and well managed. Helpful staff. My only complaint is their billing system frequently rejected my credit card for no apparent reason, resulting in a phone call. Never did quite get it fixed. But that's a quibble.

I mean, when you're looking for a storage facility, wouldn't you want a place that A) is actually beautiful and B) has massively good customer service. I suppose I'm going to be a little stereotypical here, but when I think about interacting with someone who manages a storage facility, I half expect them to be too busy smoking indoors while wiping cheeto-dust on their shabby shirt which is exposing their midriff instead of giving me excellent customer service. It's nice that at this place, it's more like walking into a four-star hotel. It actually makes me want to hang out there. It's really too bad Google doesn't allow me to give Oleander Self Storage more like 10 or 20 stars because that's really what it deserves.

I highly recommend Oleander Self Storage because Julie was so helpful and provided great customer service! I truly appreciate all her assistance in setting up my new storage unit. The online payment system is easy and time saving. Thank you Julie for all your wonderful work.

Very pleased with the service by Julie and the condition of the units. Julie is always very responsive and accommodating. Highly recommend.

Would highly recommend Oleander Self Storage in all aspects! But especially the customer service! Julie is fantastic and truly cares about her customers and goes above and beyond to make sure they are taken care of!

Very helpful staff and management. The facility is clean, secure and the climate controlled units are just as promised. Definitely the best choice in Wilmington.

The customer service at Oleander Self Service is really great. The facility is well maintained and they are always willing to help.

I want to give a big shout out to Julie, who was very helpful and saved me multiple trips form out of town. Great customer service. Thanks, Julie!

My wife and I are moving to North Carolina from Colorado soon and needed to arrange for storage remotely. Julie was amazingly helpful and made the process easy via the telephone and eDocuments signed by email. Can't beat the great customer service. Kudos! Damian

It was technically closed, but the lady who answered our knock on the door was willing and enthusiastic about actually helping get signed up. She also went out to make sure the unit was clean and swept. The whole process was very quick and the unit was clean and new. The location itself can be a little tricky to enter coming from the West on oleander.

They were amazing and so helpfull. Made moving that much easier. They did everything they could to help us, and right on the spot. 50 stars compared to that horrible brown one next door!